Privacy Statement

Last Updated: November 4, 2011
TRUSTe online privacy certification

Altair Global Relocation is a leading provider of employee relocation services to companies around the world. While information is the cornerstone of our ability to provide superior service, our most important asset is the trust our customers place in Altair. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

This policy covers information collected and displayed on altairglobal.com and does not apply to other web sites that may be accessible through altairglobal.com. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

What information does Altair COLLECT from me?
Information You Provide to Us
We may obtain personally identifiable information about you ONLY if you elect to give us that information and will be used to contact you. The types of personally identifiable information we ask you to provide may include the following:
  • Name
  • Address
  • Zip code
  • Telephone number
  • E-mail address

Information Collected Automatically
When you visit our web site, we automatically collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and web service you are using. We also know the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs. See the cookie section below to learn more about this technology. Back to TopTop

Does Altair SHARE my personal information with others?
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes.

The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired.

We may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information. Back to TopTop

Do I have CHOICES regarding the use of my information?
Altair is an opt-out organization. Individuals may deny permission of the use of their personally identifiable information. For individuals wishing to deny permission or “opt out”, they can contact their relocation consultant or send a request to the contact information below. Individuals who request to “opt out” may prohibit Altair from providing the relocation services which we have been authorized to provide. Back to TopTop

How does Altair SECURE my personal information?
Altair is committed to protecting the Personal Information you share with use. Altair uses a combination of industry-standard security technologies, procedures, and organizational measures to protect against the loss, misuse, and unauthorized access of your personal information under our control. To help us accomplish this, we take the following steps:
  • We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
  • We train relevant personnel on our privacy and security measures.
  • We physically secure the areas where we hold hard copies of the information we collect online.
  • We regularly back up the information we collect online to insure against loss.
  • We use technical controls to secure the information we collect online as appropriate, including but not limited to: encryption, firewalls, password protections.
  • We periodically test our security procedures to ensure personnel and technical compliance.

We cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Back to TopTop

Links to Other Sites
This site may contain links to other sites. Altair is not responsible for the privacy practices or the content of other Web sites.

Do Altair web sites use COOKIES, OTHER TECHNOLOGIES or THIRD PARTIES to collect information about me?
A cookie is a small data file that a web site or e-mail may send to your browser, which may then be stored on your hard drive. Cookies simulate a continuous connection which lets us "remember" information about your session, and allow you to move within areas of our web sites without reintroducing yourself.

Cookies do not gather or expose personal information. They are tools used by web sites to store user preferences.

This site also utilizes a third party tracking utility to gather anonymous data to evaluate the effectiveness of our websites through technologies such as cookies. Altair has no access or control over these third party cookies. Examples of anonymous information that may be collected include the total number of initial and repeat visitors, length of login, and pages visited during a session. Our web site may also use other technologies to track which pages of our web sites our visitors view. This anonymous clickstream data helps us understand how visitors use our web site. You can disable cookies from your Web browser and still have full functionality to our site. Back to TopTop

How can I UPDATE my information?
Individuals who wish to update, delete or correct personal information should use the contact information provided below. Back to TopTop

Does Altair collect information from CHILDREN?
We are committed to protecting the privacy of children. In accordance with the Federal Trade Commission (FTC) Children's Online Privacy Protection Act (COPPA), we will not knowingly or intentionally collect personal information online from children under the age of 13. Back to TopTop

Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@altairglobal.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Back to TopTop

Your California Privacy Rights

Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your Personal Information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Altair has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, Altair qualifies for the alternative option and we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to privacy@altairglobal.com.

Whom may I CONTACT if I have questions or concerns about the privacy or security of my information?
To report any known or suspected privacy or security breaches or if you do not feel your concerns have been addressed in our privacy statement, feel free to contact us. You may contact us in the following ways:
  • By email at privacy@altairglobal.com
  • By phone at +1 972 468 3000
  • By mail at
    ATTN: PRIVACY
    ALTAIR GLOBAL RELOCATION
    7500 DALLAS PARKWAY
    SUITE 300
    PLANO, TX 75024
    UNITED STATES OF AMERICA
Back to TopTop

Will this Privacy Policy CHANGE?
Because Altair will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. Changes or additions to this Privacy Policy will be posted below for 30 days. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner from when it was collected, we will give you the opportunity to opt-out of having your information used or shared in that new manner. Back to TopTop

What CERTIFICATIONS does Altair have surrounding privacy and data security?

Safe Harbor
Altair certifies to the EU Safe Harbor Principles as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Should you have a dispute involving data processed from the EU, you may contact the American Arbitration Association for non human resources data) and EU Data Protection Authorities (HR data only).

TRUSTe Certification
Altair Global Relocation has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@altairglobal.com. If you are not satisfied with our response you can contact TRUSTe here.

Acceptance of This Privacy Policy
By using this site, you consent to the collection and use of your Personal Information and other non-personally identifying information by Altair in accordance with this Privacy Policy. Back to TopTop