Privacy Policy
Last Updated: August 4, 2008
Altair Global Relocation is a leading provider of employee relocation services to companies around the world. While information is the cornerstone of our ability to provide superior service, our most important asset is the trust our customers place in Altair. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
This policy covers information collected and displayed on altairglobal.com and does not apply to other web sites that may be accessible through altairglobal.com. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:
What information does Altair COLLECT from me?Information You Provide to UsWe may obtain personally identifiable information about you ONLY if you elect to give us that information and will be used to contact you or register you for a Webinar. The types of personally identifiable information we ask you to provide may include the following:
- Name
- Address
- Zip code
- Telephone number
- E-mail address
Information Collected Automatically
When you visit our web site, we automatically collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and web service you are using. We also know the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs. See the cookie section below to learn more about this technology. 
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Does Altair SHARE my personal information with others?
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes.
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information. Top
Do I have CHOICES regarding the use of my information?
Altair is an opt-out organization. Individuals may deny permission of the use of their personally identifiable information. For individuals wishing to deny permission or “opt out”, they can contact their relocation consultant or send a request to the contact information below. Individuals who request to “opt out” may prohibit Altair from providing the relocation services which we have been authorized to provide. Top
How does Altair SECURE my personal information? Altair has security measures in place and takes reasonable precautions to protect against the loss, misuse, and unauthorized access of your personal information under our control. To help us accomplish this, we take the following steps:
- We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
- We train relevant personnel on our privacy and security measures.
- We physically secure the areas where we hold hard copies of the information we collect online.
- We regularly back up the information we collect online to insure against loss.
- We use technical controls to secure the information we collect online as appropriate, including but not limited to: encryption, firewalls, password protections.
- We periodically test our security procedures to ensure personnel and technical compliance.
We cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Top
Do Altair web sites use COOKIES, OTHER TECHNOLOGIES or THIRD PARTIES to collect information about me?
A cookie is a small data file that a web site or e-mail may send to your browser, which may then be stored on your hard drive. Cookies simulate a continuous connection which lets us "remember" information about your session, and allow you to move within areas of our web sites without reintroducing yourself.
Individuals who visit our site and register for webinar events have the option of being remembered by placing a persistent cookie or unique file that is stored on your computer during the visit to either website. Cookies do not gather or expose personal information. They are tools used by web sites to store user preferences.
This site also utilizes a third party tracking utility to gather anonymous data to evaluate the effectiveness of our websites through technologies such as cookies. Altair has no access or control over these third party cookies. Examples of anonymous information that may be collected include the total number of initial and repeat visitors, length of login, and pages visited during a session. Our web site may also use other technologies to track which pages of our web sites our visitors view. This anonymous clickstream data helps us understand how visitors use our web site. You can disable cookies from your Web browser and still have full functionality to our site. Top
How can I UPDATE my information?
Individuals who wish to update or correct personal information should contact their assigned Altair relocation consultant or use the contact information provided below. Top
Does Altair collect information from CHILDREN?
We are committed to protecting the privacy of children. In accordance with the Federal Trade Commission (FTC) Children's Online Privacy Protection Act (COPPA), we will not knowingly or intentionally collect personal information online from children under the age of 13. Top
Whom may I CONTACT if I have questions or concerns about the privacy or security of my information?To report any known or suspected privacy or security breaches or if you do not feel your concerns have been addressed in our privacy statement, feel free to contact us. You may contact us in the following ways:
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Will this Privacy Policy CHANGE?
Because Altair will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. Changes or additions to this Privacy Policy will be posted below for 30 days. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner from when it was collected, we will give you the opportunity to opt-out of having your information used or shared in that new manner. Top
What CERTIFICATIONS does Altair have surrounding privacy and data security?
Safe Harbor
Altair certifies to the EU Safe Harbor Principles as set froth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Should you have a dispute involving data processed from the EU, you may contact the American Arbitration Association for non human resources data) and EU Data Protection Authorities (HR data only).
TRUSTe Certification
Because Altair wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe and be a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices.
If you have questions or concerns regarding this statement, first contact our privacy office using any of the methods provided in the “Contact Us” section of this policy. If satisfactory response or resolution is not received within a reasonable timeframe, TRUSTe is available as a contact. Please see additional information at TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve user concerns
Acceptance of This Privacy Policy
By using this site, you consent to the collection and use of your Personal Information and other non-personally identifying information by Altair in accordance with this Privacy Policy. Top