Privacy

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Privacy Statement

Last Updated: April 15, 2015

TRUSTe online privacy certification

Altair Global (“Altair”) is a leading provider of employee relocation services to companies around the world. While information is the cornerstone of our ability to provide superior service, our most important asset is the trust our customers place in Altair. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

This policy covers information collected and displayed on altairglobal.com and does not apply to other web sites that may be accessible through altairglobal.com. We encourage you to read the privacy statements of those other sites to learn how they collect and use information about you.

To assist you with reading through our privacy statement, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

What information does Altair COLLECT from me?

Information You Provide to Us

We may obtain personal information about you ONLY if you elect to give us that information, and it will be used to contact you or coordinate services on your behalf. The types of personal information we ask you to provide may include the following:

Information Collected Automatically

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may combine this automatically-collected log information with other information we collect about you. We do this to improve site functionality and provide support services when needed.

Does Altair SHARE my personal information with others?

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers, and other representatives acting on our behalf for limited purposes. The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired.

We may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Do I have CHOICES regarding the use of my information?

Altair is an opt-out organization. Individuals may deny permission of the use of their personal information. For individuals wishing to deny permission or “opt out,” they can contact their Relocation Consultant or send a request to the contact information below. Individuals who request to “opt out” may prohibit Altair from providing the relocation services which we have been authorized to provide.

How does Altair SECURE my personal information?

Altair is committed to protecting the personal information you share with us. Altair uses a combination of industry-standard security technologies, procedures, and organizational measures to protect against the loss, misuse, and unauthorized access of your personal information under our control. To help us accomplish this, we take the following steps:

When you enter sensitive information we encrypt the transmission of that information using secure socket layer technology (SSL).

We cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

This site may contain links to other sites. Altair is not responsible for the privacy practices or the content of other Web sites.

Social Media Widgets

Our Web site includes Social Media Features such as the Facebook Like button (and Widgets such as the Share This button or interactive mini-programs that run on our site). These Features may collect your IP address and which page you are visiting on our site, and they may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.

Do Altair web sites use TRACKING TECHNOLOGIES to collect information about me?

Technologies such as: cookies, beacons, tags, and scripts are used by Altair and our analytics provider. These technologies are used in providing online customer support, analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to store information regarding user sessions. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

How can I UPDATE my information?

Individuals who wish to update, delete, or correct personal information should use the contact information provided below.

Does Altair collect information from CHILDREN?

We are committed to protecting the privacy of children. In accordance with the Federal Trade Commission (FTC) Children's Online Privacy Protection Act (COPPA), we will not knowingly or intentionally collect personal information online from children under the age of 13.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@altairglobal.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your California Privacy Rights

Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information. Alternatively, the law provides that if the company has a privacy statement that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Altair has a comprehensive privacy statement and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, Altair qualifies for the alternative option. and we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to privacy@altairglobal.com.

Whom may I CONTACT if I have questions or concerns about the privacy or security of my information?

To report any known or suspected privacy or security breaches or if you do not feel your concerns have been addressed in our privacy statement, feel free to contact us. You may contact us in the following ways:

Will this Privacy Statement CHANGE?

Because Altair will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. Changes or additions to this privacy statement will be posted below for 30 days. If we change our information practices or this privacy statement in such a way that your personal information may be used or shared in a different manner from when it was collected, we will notify you by means of a notice on this Site prior to the change becoming effective. We will give you the opportunity to opt-out of having your information used or shared in that new manner.

What CERTIFICATIONS does Altair have surrounding privacy and data security?

Safe Harbor

Altair certifies to the EU Safe Harbor Principles as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Should you have a dispute involving data processed from the EU, you may contact the American Arbitration Association for non human resources data) and EU Data Protection Authorities (HR data only).

Altair complies with the U.S. – E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Altair has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Altair’s certification, please visit http://www.export.gov/safeharbor/.

TRUSTe Certification

Altair Global Relocation has been awarded TRUSTe's Privacy Seal signifying that this privacy statement and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through this website www.altairglobal.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@altairglobal.com. If you are not satisfied with our response you can contact TRUSTe here.

Acceptance of This Privacy Statement

By using this site, you consent to the collection and use of your personal information and other non-personally identifying information by Altair in accordance with this privacy statement.