In certain situations, Altair may be required to disclose personal information in response to lawful requests by public authorities, including compliance with national security or law enforcement requirements.
If you believe that your data privacy rights have been violated, you have the right to submit a complaint to the applicable data protection authority. In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, Altair commits to resolve DPF Principles-related complaints about Our collection and use of your personal information.
Altair has a Data Protection Officer (“DPO”) responsible for privacy implementation and regulatory compliance. In compliance with the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Altair commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should allow Us to deal with your concerns before you approach a supervisory authority, so please contact Altair first by:
- Electronic mail to [email protected] with the words “FAO: the Data Protection Officer” at the start of the message or directly to our DPO, who can be contacted at [email protected].
- Phone via Our Global Customer Privacy Hotline at +1 (888) 905-2117 and leave a voicemail for Our Data Protection Officer.
- Postal mail at:
ATTN: DATA PROTECTION OFFICER
3201 DALLAS PARKWAY
FRISCO, TX 75034
UNITED STATES OF AMERICA
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Altair commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to The International Centre for Dispute Resolution (“ICDR”), the international division of the American Arbitration Association (“AAA”) (collectively “ICDR-AAA”), for non-human resources data, an alternative dispute resolution provider based in the United States.
If you do not receive timely acknowledgment of your DPF Principles-related complaint from Us, or if We have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://go.adr.org/dpf_irm.html for more information or file a complaint at https://www.adr.org/FileOnline. The services of the ICDR-AAA are provided to you at no cost. The American Arbitration Association can also be reached by telephone at +1 (312) 616-6560 or by facsimile at +1 (312) 819-0404.
In compliance with the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, Altair up to and including Our U.S. subsidiary, Altair Employees, LLC commits to cooperate and comply, respectively, with the advice of the panel established by the EU data protection authorities (“DPAs”), including the UK Information Commissioner’s Office (“ICO”), and the Gibraltar Regulatory Authority (“GRA”) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF in the context of the employment relationship.
Under certain conditions, more fully described on the Data Privacy Framework website https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2 , you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. Once invoked, an individual may lose the option to seek relief for the same claimed violation in another forum.
For more information about binding arbitration, please visit: https://go.adr.org/dpfeufiling.html for the EU-U.S. DPF and UK Extension to the EU-U.S. DPF or https://go.adr.org/DPF_Swiss_AnnexI_Filing.html for the Swiss-U.S. DPF.