Altair Global is one of the largest, independent relocation management companies in the industry. So, what does that really mean? Well, unlike some of our competitors, we are not owned by, nor do we own, a real estate brokerage firm or a household goods van line. We are free to work with only the best partners in each respective market and can work with client-preferred suppliers as well. We know our supplier partners are an extension of the Altair Global brand and the face of Altair to your relocating employees, so we are dedicated to treating them with dignity, respect and fairness.
Selecting and Certifying Only the Best Supplier Partners
Because we understand the direct impact that supplier partners have on your entire mobility program, we have dedicated one of our four Experience Management pillars specifically to Supplier Partner Experience (SPX) and have a specialized team that is dedicated to managing these relationships: our Supplier Partnerships department. These supply chain experts are responsible for leading our strategic supplier alliances, managing supplier performance and expanding supplier diversity initiatives – and everything in between.
Supplier Partner Experience Certification
Through our SPX initiative, we make sure that our supplier partners are trained on and can fully support our dedication to managing each customer’s individual experience. We have developed a three-part certification program to educate and align our supplier partners with our experience management goals and objectives. By completing the Altair SPX Certification Program, we know our suppliers can and will deliver on our commitments to you and your relocating employees.
Altair Global’s Supplier Partner Philosophy
Altair’s supplier partner philosophy is to select providers based strictly on their individual merits, their reputation and service track record and their ability to deliver outstanding service to our clients and their employees. We want to ensure that we’re working with the best suppliers to deliver on our commitments in each moment that matters throughout the relocation journey. We do not believe in nor do we operate third-party “pay to participate” networks. We are able to make decisions about supplier selections based solely on your best interest, ensuring the very best fit for your program.
Above all, we seek differentiation in the relocation/assignment management industry by treating our supplier partners as we wish to be treated, which means we are deeply appreciative of the value they bring as an extension of our company.
If you are interested in becoming a supplier partner, please click here to access our Supplier Management Policy. If you wish to contact our Supplier Partnerships team, please head over to our Contact Us Page and select “I am: interested in becoming a supplier” from the dropdown menu.
Ensuring Diversity in Supplier Partners
Altair’s goal is to use as many small and diverse suppliers as possible and we continuously educate our supplier network on the value of this certification. We understand the importance of inclusion and diversity at Altair Global, and you will find that we are flexible and will work with you to subcontract with certified small/diverse entities per your diversity Tier 1 spend/engagement objectives.
We can also design a diversity program to meet your Tier 2 spending criteria. At your company’s direction, we can direct a defined volume or percentage of your business with one or more current Altair suppliers that meet diverse certification requirements.
Delivering On-the-ground Destination Services
We are proud to offer direct delivery of several services – including destination, departure, immigration services and more – in Belgium, the Netherlands, France, Ireland, the UK and Singapore. We can deliver a variety of services directly to your employees in these regions, which provides for an easy integration and no additional hand-offs.
For more information about our destination services in Europe and Asia, please click here.
Managing the Move Experience
We have a dedicated Move Management department at Altair Global that ensures your relocating employees are given high-touch, quality attention to ensure their household goods are safely and efficiently moved to their new location ‒ anywhere in the world. We have the highest standards when it comes to choosing supplier partners, and our move management department is no exception. Led by some of the most experienced mobility professionals in the industry, you can rest assured that we place top priority on your relocating employees’ experiences. We pride ourselves on our strategic approach, market competitive rates, access to hundreds of agents, flexibility, robust quality assurance system and an international bidder platform – all of which work together to simultaneously deliver the best value to your mobility program.