PLANO, TEXAS (Nov. 18, 2016) – Altair Global is honored to have earned the highest net satisfaction ranking in Overall Satisfaction in the 2016 Relocation Managers’ Survey© conducted by Trippel Survey & Research, LLC. In comparison to the top five largest firms, Altair has held this distinctive honor for a record nine years in a row.
“Serving our clients well is our top priority. To have our clients rank our service so highly makes me extremely proud of our organization and of all the team members who work so hard to achieve these stellar results,” said Altair Global, President and COO, Kathryn Cassidy.
In addition to garnering the top spot for overall satisfaction, Altair also took the top spot among the five largest companies in the categories of Integrity, Quality, Trust, Value, Culture, Service Recovery, Billing, Continuation of Services, Categorizing the RMC’s Performance, Technology for Employees, Technology for Corporate Clients and Technology Online Reporting Tools. Overall, Altair Global scored a “Commendable” in 17 out of the 18 categories in the survey.
The Relocation Managers’ Survey© is an annual survey that obtains performance evaluations from corporate relocation managers regarding their level of satisfaction with firms in the relocation management services industry. This year’s survey was compiled from the responses of more than 392 relocation managers ranking 41 relocation management companies. For more information or to purchase a full copy of the survey report, please go to www.trippelsurvey.com.