Altair Global Ranks Highest for Overall Satisfaction in 2019 Trippel International Managers’ Survey
PLANO, Texas (April 25, 2019) – Altair Global, one of the world’s premier global mobility management companies, is honored to be ranked number one in highest overall net satisfaction among all relocation management companies in this year’s Relocation Managers’ Survey© – International Service Providers’ Performance conducted by Trippel Survey & Research, LLC.
The 15th annual Relocation Managers’ Survey© was conducted throughout March 2019. The overall purpose of this annual survey is to collect and report objective, unbiased information on expatriate programs and insight on the level of satisfaction with companies in a wide range of international mobility service industries.
“We are ecstatic for these survey results, as they speak to Altair Global’s commitment to our client partners’ experience,” said Kathryn Cassidy, president and COO at Altair Global. “We are two years into our Experience Management roadmap and this ranking is validation that our investments in innovation, technology and operational excellence are positively impacting our client partners.”
Within the 190 survey responses from international managers, Altair Global ranked number one in several categories, including:
- Number one in highest net satisfaction for Overall Satisfaction with RMC among all RMCs.
- Number one in highest net satisfaction and average score for Quality of Service and People among all RMCs.
- Number one in highest net satisfaction and average score for Technology among the top five largest RMCs.
“When we began our transformation, we wanted to ensure our client partners would continue to receive the same or better levels of support despite the fact that we were conducting a major overhaul of our experience model, technology and communications channels,” stated Chad Sterling, CEO at Altair Global. “Now that we’re within a stone’s throw of completing the first phase of our Experience Management roadmap, we are excited about how our innovations will create even better human insights and values for our client partners.”
For information on obtaining the full 14-page report, please contact Alan Trippel of Trippel Survey & Research, LLC at [email protected], or call 1-501-922-4000.
About Altair Global
Since 1989, Altair Global has been delivering exceptional mobility experiences to customers and clients worldwide. Supported by sophisticated, dynamic technology, our focus on experience management drives continuous improvement and innovation in our full-service global assignment and relocation services. Trust Altair to guide your mobility journey. Please visit www.altairglobal.com.