Privacy Statement

Privacy Statement

Last Updated: June 7, 2018

TRUSTe Privacy Certification

Altair Global (“Altair”, “We”, “Us) is a leading provider of global mobility services to companies around the world. While information is the cornerstone of our ability to provide superior service, our most important asset is the trust our customers place in Altair. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

This statement covers information collected and displayed on altairglobal.com and does not apply to other websites that may be accessible through altairglobal.com. We encourage you to read the privacy statements of those other sites to learn how they collect and use information about you.

To assist you with reading through our privacy statement, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

What information does Altair COLLECT from me?

Information You Provide to Us

We may obtain personal information about you ONLY if you elect to give us that information. This information will be used to contact you and to provide the services authorized by your employer. The types of personal information we ask you to provide may include the following:

  • Name
  • Address
  • Zip code/Postal code
  • Telephone number
  • E-mail address
  • Bank account information

Information Collected Automatically

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing and site functionality, and provide support services when needed.

Does Altair SHARE my personal information with others?

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers, and other representatives acting on our behalf for limited purposes.

The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired.

We may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. You will be notified via a prominent notice on our website for 30 days of any such change in ownership or control of your personal information.

Do I have CHOICES regarding the use of my information?

Altair is an “Opt In” organization.  Altair will only use your personal information to deliver services which your employer has authorized.  You may deny the use of your personal information at any time by emailing [email protected] and stating your desire.

How does Altair SECURE my personal information?

Altair is committed to protecting the personal information you share with us. Altair uses a combination of industry-standard security technologies, procedures, and organizational measures to protect against the loss, misuse, and unauthorized access of your personal information under our control. To accomplish this, we take the following steps:

  • We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
  • We train relevant personnel on our privacy and security measures.
  • We physically secure the areas where we hold hard copies of the information we collect online.
  • We regularly back up the information we collect online to insure against loss.
  • We use technical controls to secure the information we collect online as appropriate, including but not limited to: encryption, firewalls, and password protections.
  • We periodically test our security procedures to ensure personnel and technical compliance.

When you enter sensitive information, such as bank account information, we encrypt the transmission of that information using Transport Layer Security (TLS) technology.

We cannot ensure or warrant the security of any information you transmit to us by email, and you do so at your own risk. No method of transmission over the internet, or method of electronic storage, is 100% secure; therefore, we cannot guarantee its absolute security.

Information About Our Use Of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Google analytics cookies. These cookies help us understand how our visitors engage with our website to better enhance their experience. These cookies may collect information and report website usage statistics without personally identifying individual visitors to Google. Learn more about the Google Analytics cookie usage here.

Links to Other Sites

This site may contain links to other sites. Altair is not responsible for the privacy practices or the content of other websites.

Social Media Widgets

Our website includes Social Media features, such as the Facebook Like button [and widgets, such as the Share This button or interactive mini-programs that run on our site]. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy statement of the company providing it.

How can I UPDATE my information?

Individuals who wish to update, delete, or correct personal information should use the contact information provided below. We will respond to your request within a reasonable timeframe.

Does Altair collect information from CHILDREN?

We are committed to protecting the privacy of children. In accordance with the U.S. Federal Trade Commission (FTC) Children’s Online Privacy Protection Act (COPPA), we will not knowingly or intentionally collect personal information online from children under the age of 13.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your California Privacy Rights

Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information. Alternatively, the law provides that if the company has a privacy statement that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Altair has a comprehensive privacy statement and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, Altair qualifies for the alternative option and we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to [email protected].

Who may I CONTACT if I have questions or concerns about the privacy or security of my information? Will this Privacy Statement CHANGE?

Altair Global’s Data Protection Officer, George Powdar, can be reached through all the channels below. To report any known or suspected privacy or security breaches or if you do not feel your concerns have been addressed in our privacy statement, feel free to contact us. You may contact us in the following ways:

  • By email at [email protected]
  • By phone at +1 972 468 3000
  • By mail at:
    SUITE 1200
    FRISCO, TX 75034

Because Altair will continue to implement new technologies and improve the services and features we provide, this statement is subject to change. Changes or additions to this privacy statement will be posted below for 30 days. If we change our information practices or this privacy statement in such a way that your personal information may be used or shared in a different manner from when it was collected, we will notify you by means of a notice on this site prior to the change becoming effective. We will give you the opportunity to opt-out of having your information used or shared in that new manner.

What CERTIFICATIONS does Altair have surrounding privacy and data security?

Privacy Shield Framework

Altair participates and complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Altair has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/list.

Altair is committed to its responsibility for processing information it receives under the principles set forth in the Privacy Shield Framework. These responsibilities include the onward transfer of information received from the EU.

With respect to personal Information received or transferred pursuant to the Privacy Shield Frameworks, Altair is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.  In certain situations, Altair may be required to disclose personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Should you have a dispute involving data processed from the EU, you may contact the American Arbitration Association (for non-human resources data)

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. Once arbitration is invoked, in some cases the individual may lose the option to seek relief for the same claimed violation in another forum.  For more information about binding arbitration please visit:  http://www.commerce.gov/privacyshield/

Acceptance of This Privacy Statement

By using this site, you consent to the collection and use of your personal information and other non-personally identifying information by Altair in accordance with this privacy statement.