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Momentum ‒ Put in Motion by Altair Global

Employee relocations and assignments are a highly-disruptive life event and a significant work distraction; however, the actual effects on the productivity of the employee have yet to be truly quantified—until now.

For more information about how our first-of-its-kind study was conceptualized, read Chad Sterling’s publication, “Productivity Quantified,” in Mobility.

By better understanding the points that disrupt workflow for our relocating customers, Altair Global can help clients revise and successfully revamp the mobility experience for companies.

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“Without factoring in workplace productivity and looking only at the direct costs of employee relocation, we are telling only part of the story. The results from the Momentum study help to fully illustrate the return on investment a company realizes as a result of employee mobility.”

– Chad Sterling, CEO

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Download any of our editions below.

Does distance or lump sum amount correlate to lost productivity? We answer these questions, uncover trends, and find out whether employees think their relocation was beneficial to their careers. Click through the tabs below to download any of our three Momentum Survey Series editions: Lump Sum, International and U.S. Inbound.

Lump Sum Edition

To illustrate the impact of the relocation process on customer productivity, Altair’s vision for the Lump Sum Edition of the Momentum Survey Series was to conduct a detailed study to examine how the loss of productivity in employees being relocated under a lump sum program compare with that of those who were relocated under full benefit programs.

The survey also focused on the differences between what employees received and how they felt relocating through a lump sum program versus a full program with presumably more support and assistance throughout the relocation.

Based on high-impact activities during a relocation, this edition found that the average employee moving with a lump sum amount of $15,000 or more loses a minimum of 31 days of work productivity. But more interestingly, our telephone interviews found that respondents largely struggled with common mobility tasks such as finding destination housing and managing the shipment of household goods, as well as other pain points that can be easily avoided with services and support from a relocation management company.


International Edition

In the International edition of our innovative survey series, participants from more than 50 countries identified key events that caused productivity drain during their assignment or permanent move. Interestingly, we found that many employees were not offered key destination services and those that were offered services may not have taken advantage of them. While international assignments and moves undoubtedly cause a drop in employee output, when looking across the entirety of a talent mobility program, the results were astounding.

Highest-Impact Events

  1. Home Finding at Destination
  2. Settling-in at Destination
  3. Immigration Process
  4. Compensation and Tax
  5. Household Goods

Each high-impact event causes three or more days of lost productivity, while a low-impact event causes the employee to lose less than three days of focus on the job.

  • Based on high-impact activities, the average employee moving internationally loses a minimum of 24.4 days of work productivity
  • When low-impact activities are added, the average employee moving internationally loses a minimum of 39.2 days of work productivity

Applied to a program of 100 employees moving internationally, the financial impact could total more than U.S. $4 million per year.


U.S. Inbound Edition

The first Momentum Survey focused on U.S. domestic moves. More than 500 employees identified “high-impact” events that affected employee productivity, focus and, ultimately, our clients’ bottom lines.

Highest-Impact Events

  1. Home Finding at Destination
  2. Home Sale or Lease Cancellation Process
  3. Household Goods Shipment
  4. Job Training / Professional Development
  5. Acclimating to New Job
  6. Settling-in at Destination

Each high-impact  event causes three or more days of lost productivity, with an average of 6.6 high impact events per homeowner and 6 per renter.

Applied to a program of 100 relocating employees (50% homeowners and 50% renters), the projected loss is startling:

  • Each homeowner experiences at least 19.8 days of lost work productivity
  • Each renter experiences at least 15 days of lost work productivity
  • The financial impact of lost productivity in terms of salary, benefits, and expected ROI, in addition to lost revenue, could be more than $900,000 per year

We invite you to discover how this industry-leading, tangible data can be used to drive significant enhancements to your program and decrease the overall impact of mobility on your business. Just as Altair Global focuses on operational and experiential data in our XM platform to enhance our customers’ mobility experience, so can you utilize this series to make impactful changes to your mobility programs.


Experience Management isn’t just a buzz word at Altair Global. We live and breathe experience-focused methodologies. Find out more about our four-pillar approach.

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